Auburn, California
0 comments
Not resolved

Mark and Graham is a company under the umbrella of Williams Sonoma, a company I thought could be trusted...how wrong I was.I purchased a monogram gold plated necklace that turned out to be junk plating, now showing more silver than gold in less than three months.

I was confident I would be able to resolve it through customer service...wrong again.

Not only to they not get back to you when they say they will, they feed a constant line of false promises.Never again will I shop in any of Williams Sonoma stores or their subsidiaries such as Mark and Graham.

Review about: Mark And Graham Necklace.

Reason of review: Bad quality.

Monetary Loss: $130.

Preferred solution: Let the company propose a solution.

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