Mark And Graham - Cheap gold plating and Customer service
Mark and Graham is a company under the umbrella of Williams Sonoma, a company I thought could be trusted...how wrong I was.I purchased a monogram gold plated necklace that turned out to be junk plating, now showing more silver than gold in less than three months.
I was confident I would be able to resolve it through customer service...wrong again.
Not only to they not get back to you when they say they will, they feed a constant line of false promises.Never again will I shop in any of Williams Sonoma stores or their subsidiaries such as Mark and Graham.
Review about: Mark And Graham Necklace.
Reason of review: Bad quality.
Monetary Loss: $130.
Preferred solution: Let the company propose a solution.